Give a gift card

Gift card terms of sale

The French version prevails; this translation is provided for convenience only.

Seller

The gift card is sold by SAS SICEP, SAS, société par actions simplifiée, whose premises are located at 602 AVENUE Du 7E REGIMENT DES TIRAILLEURS ALGERIENS, 13190 ALLAUCH, SIRET 80998583100019, intra-EU VAT number FR29809985831, telephone +33687509065, email address [email protected], which runs the restaurant RESTAURANT IOD'IN (the “restaurant”). The restaurant is the sole seller of the card and alone is bound to honour it. ARDOIZA provides the restaurant with the online sales and redemption tool: ARDOIZA is neither the seller nor the issuer of the card, is not a party to the contract of sale and never holds the sums paid.

Purpose and price

The gift card is an electronic voucher that can be used for meals, drinks and other services of the restaurant. You choose its amount before payment: €30, €50, €100. The price paid is equal to the amount of the card; no additional fee is charged to you. Payment is made online, by bank card, into the restaurant's account with its payment provider, Stripe.

Order and confirmation

Before paying, you check the amount, your details and those of the recipient, then accept these terms by ticking the box provided. A second box, which is not ticked by default, allows you to ask for the card to be usable immediately: “I expressly request that the card be usable as soon as the payment is confirmed, before the end of the withdrawal period, and I acknowledge that, if I withdraw, only the unused balance will be refunded to me, and that I will no longer be able to withdraw once the card has been fully used.” If you do not tick this second box, the card can only be used once the withdrawal period has expired. The contract is concluded when the payment is confirmed; no card is issued before then. You immediately receive by email a receipt setting out the amount, the date from which the card can be used, the expiry date, these terms and the withdrawal form. If the payment for the card is disputed with your bank, the card is blocked until the dispute is resolved.

Delivery of the card

The card is sent by email to the recipient you name, on the date you choose, no later than ninety (90) days after the purchase, with your name and your message; to hand the card over yourself, name yourself as the recipient. This email contains the card's code, a QR code and a link to a printable page. Check the recipient's address: on request, the restaurant resends the card to the same address or to a corrected address.

Validity

The card is valid for 12 months from the day of purchase, until the expiry date shown on the card and in the email that contains it. If a balance remains, the recipient is informed by email thirty (30) days before that date. After that date, the remaining balance can no longer be used or refunded, except in the cases set out under “Right of withdrawal”, “Loss or theft” and “Closure of the restaurant”.

Use

The card is used at the counter of the restaurant, for a meal on site as well as for a takeaway order paid on site, in a single use, up to its value. Show the code or the QR code when paying: the restaurant deducts the amount used and the card is then closed; the holder of the card is informed by email. If the bill is lower than the value of the card, the difference is lost: it is neither given back, nor carried over, nor refunded, except in the case set out under “Right of withdrawal”. If the redemption is a mistake, the restaurant can cancel it within twenty-four (24) hours; the card then gets its full value back. If the bill exceeds the value of the card, the difference is paid by another means of payment. No change is given. At present, the card cannot be used to pay for an order paid online. The card cannot be topped up, exchanged for money or refunded, except in the cases set out below.

Restaurant's specific conditions

This optional text may neither restrict the use of the card provided for in these terms nor derogate from them; in the event of any conflict, these terms prevail.

Right of withdrawal

If you are a consumer, you have fourteen (14) days to withdraw, without giving any reason and at no cost. This period runs from the day of purchase or, if you chose to send the card to the recipient at a later date, from the day it is sent. To exercise this right, use the “renoncer au contrat ici” (withdraw from the contract here) function available at https://carte.ardoiza.fr/iodin/cadeau/retractation?lang=en and from your receipt, then confirm your withdrawal; an acknowledgement of receipt is immediately sent to you by email. You may also send the restaurant, before the period expires, the withdrawal form below or any other unambiguous statement, by email to [email protected] or by post to 602 AVENUE Du 7E REGIMENT DES TIRAILLEURS ALGERIENS, 13190 ALLAUCH. The restaurant refunds you, using the means of payment used for the purchase and at no cost to you, no later than fourteen (14) days after being informed of your decision: the full price if the card has not been used, or the part of its value that was not consumed when it was used, even though the card is closed. If you asked for the card to be usable immediately, you can no longer withdraw once the full value of the card has been consumed. The card is deactivated as soon as you withdraw, including if you gave it to someone.

Loss or theft

Anyone who presents the card's code can use it: keep it safe and only give it to the restaurant. If it is lost or stolen, tell the restaurant without delay ([email protected], +33687509065), showing the purchase email or the email that contains the card. The restaurant blocks the card as soon as it is told and gives you a new card for the balance remaining at that time, with the same expiry date, or refunds that balance to you. Uses made before the report remain valid, unless the restaurant is at fault.

Closure of the restaurant

If the restaurant permanently ceases trading before the card's expiry date, the remaining balance is refunded to the buyer on simple request to the restaurant.

Personal data

The restaurant is the controller of the data collected at purchase: your name and email address, the name and email address of the recipient you name, your message and the card's history of use. This data is used to perform the contract (issue, sending and use of the card, withdrawal, refund, complaints), on the basis of that contract, to deliver the card you give to the recipient, on the basis of the legitimate interest of the restaurant and your own, and to keep the restaurant's accounts, on the basis of its legal obligations. ARDOIZA processes it on behalf of the restaurant, as a processor; payment is handled by Stripe, which receives your email address. A purchase abandoned before the payment is confirmed is deleted thirty (30) days later. The message is deleted on the card's expiry date, or as soon as the card is refunded or cancelled; names and email addresses, three (3) years after the expiry date; the history of uses, without any name or address, is kept for the restaurant's accounts, for ten (10) years at most. Your data is not used for marketing without your consent. When you name a recipient, you only provide their name and email address; the email that delivers the card to them informs them of this processing. You have the rights of access, rectification, erasure, restriction and objection, which you exercise with the restaurant ([email protected]), and the right to lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr). Find out more: https://app.ardoiza.fr/aide/confidentialite?lang=en.

Complaints, mediation and applicable law

For any complaint, first contact the restaurant ([email protected], +33687509065, 602 AVENUE Du 7E REGIMENT DES TIRAILLEURS ALGERIENS, 13190 ALLAUCH). If the dispute could not be settled by this written complaint, you may use, free of charge, the consumer mediator the restaurant comes under: https://www.cm2c.net/. These terms are governed by French law; this choice does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence, where Regulation (EC) No 593/2008 (Article 6) grants it to you.

Withdrawal form

(Please complete and return this form only if you wish to withdraw from the contract.)

To SAS SICEP, 602 AVENUE Du 7E REGIMENT DES TIRAILLEURS ALGERIENS, 13190 ALLAUCH, [email protected]:

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

To make the refund easier, please state if possible the card reference shown on your receipt.

Gift card terms of sale, version 1.2 of 1 October 2026.

Version 1.2 of 1 October 2026.